Shipping & Returns

In most case, you package will be shipped within 2 business days of receiving your order (usually faster).  During the Christmas Holiday season we ship within 1 day of your order.  If the order is placed by 12pm est it will more than likely be shipped the same day.  If an item is out of stock (very rarely will this be an issue), we will contact you via E-mail or phone.  We will then either back order, cancel, or substitute an item, whichever option you prefer.  We generally ship throught the United States using USPS Priority Mail (or first class if package is under 12 oz) service unless you specify another method during checkout.  For larger packages we will use DHL or FedEx.

The time for delivery using USPS Priority Mail is typically 2-4 days depending upon your distace from Florida.  DHL and FedEx Ground Service typically take 1 day to FL or GA and 2-5 days to other parts of the United States.

For international orders ww will use the least expensive form of air shipping unless otherwise specified.  Insurance is required.  We are not responsible for any customs or duty charges at the destination country.  Please check into that before placing large orders.  We use the International Rate Calculator at: http://ircalc.usps.gov/ to determine the shipping cost to your country.  International rates provided at checkout are normally accurate, but it may be necessary for us to contact international customers for additional funds prior to shipping an order if the estimated shipping charges are below that of the actual rate.

We strive to keep your total shipping costs close to out actual costs, with only a minimal handling fee.